Job Description:

TECHN0-FUNCTIONAL DEVELOPER

Employment Type: Full-Time (Contractual)
Work Location: India
Experience: 1–3 Years
Monthly Contractual Fee: Maximum ₹30,000
Joining: Mid-December 2026 / January 2027

OBJECTIVE

The Techno-Functional Developer will be responsible for customizing, developing, and deploying HRMS and Payroll solutions in line with client requirements. The role includes analyzing gaps, estimating delivery timelines, ensuring quality and timely project delivery within budget, and supporting clients through issue resolution. The position demands strong technical expertise, client-facing skills, and the ability to work under tight deadlines.

KEY RESPONSIBILITIES

• Analyze customization requirements, perform gap analysis, estimate delivery times, and discuss specification documents with clients.

• Ensure project development aligns with customization requirements and remains within budget constraints.

• Design, develop, and deploy customized HRMS and Payroll solutions for clients within agreed timelines.

• Provide resolution to client-reported issues through the Helpdesk in a timely manner.

• Extend and maintain databases by creating tables and designing advanced T-SQL queries, procedures, functions, triggers, and views.

• Develop ASP.NET web interfaces using the Dynamic Engine as per client specifications.

• Design and generate reports through RDL and ASP.NET web interfaces using optimized queries.

• Prepare comprehensive release notes and handover documents upon completion of each implementation or customization.

QUALIFICATIONS

• Bachelor's degree in Computer Science or Information Technology (IT) only.

• 1–2 years of relevant experience, preferably within HRMS or Payroll solution environments.

• Proven expertise in database design and development, especially T-SQL and ASP.NET technologies.

• Strong written and verbal communication skills.

• Ability to manage multiple projects simultaneously and deliver under pressure.

CORE COMPETENCIES

• Communication

• Teamwork

• Adaptability

• Reliability

• Problem Solving

KPIs

1. Requirements Analysis & Documentation

Requirement Clarity Index
Description: Percentage of customization requirements accepted by clients without rework or clarification requests.
Target / Benchmark: ≥ 90%

Gap Analysis Accuracy
Description: Percentage of correctly identified gaps versus post-development change requests.
Target / Benchmark: ≥ 95% accuracy

Specification Review Turnaround Time
Description: Average time taken to complete and submit specification documents for client review.
Target / Benchmark: ≤ 3 business days per requirement set

Estimation Accuracy
Description: Deviation between estimated vs. actual delivery effort/time.
Target / Benchmark: ≤ ±10% variance

2. Project Development & Delivery

Delivery Timeliness
Description: Percentage of deliverables completed within agreed timelines.
Target / Benchmark: ≥ 95% on-time delivery

Budget Adherence
Description: Percentage of projects delivered within allocated budget.
Target / Benchmark: ≥ 98% adherence

Customization Quality Index
Description: Number of post-deployment defects reported per customization module.
Target / Benchmark: ≤ 2 minor defects per module

Change Request Frequency
Description: Number of change requests received after UAT sign-off.
Target / Benchmark: ≤ 5% of total modules

Code Review Compliance
Description: Percentage of code reviewed and approved as per internal standards.
Target / Benchmark: 100% compliance

3. Support & Client Issue Resolution

Helpdesk Response Time
Description: Average time to first response for client-reported issues.
Target / Benchmark: ≤ 4 hours

Helpdesk Resolution Time
Description: Average time to resolve client issues from reporting to closure.
Target / Benchmark: ≤ 2 business days

Issue Resolution Rate (First-Time Fix)
Description: Percentage of issues resolved without reopening.
Target / Benchmark: ≥ 90%

Client Satisfaction (Support)
Description: Average satisfaction rating from resolved tickets.
Target / Benchmark: ≥ 4.5 / 5

4. Database Design & Optimization

Query Performance Efficiency
Description: Percentage of SQL queries executing within optimal time (Target / Benchmark: ≥ 95%

Database Integrity Compliance
Description: Number of data integrity or relationship errors detected post-deployment.
Target / Benchmark: 0 critical issues

Database Change Documentation Compliance
Description: Percentage of database updates with approved documentation and version control.
Target / Benchmark: 100% compliance

Optimization Rate
Description: Number of optimized vs. unoptimized queries per release.
Target / Benchmark: ≥ 90% optimized

5. Application Development (ASP.NET / Dynamic Application Engine)

Feature Implementation Success Rate
Description: Percentage of developed features passing QA/UAT without defect.
Target / Benchmark: ≥ 95%

UI/UX Compliance
Description: Degree of adherence to design standards and client UI/UX specifications.
Target / Benchmark: ≥ 90% compliance

Code Reusability Ratio
Description: Percentage of reusable components developed.
Target / Benchmark: ≥ 25% of total components

System Performance Benchmark
Description: Page load time or response time of deployed web modules.
Target / Benchmark: ≤ 2 seconds

6. Reporting & Data Output

Report Delivery Timeliness
Description: Reports developed and delivered within scheduled timelines.
Target / Benchmark: ≥ 95% on-time

Report Accuracy Rate
Description: Percentage of reports validated without calculation or data errors.
Target / Benchmark: ≥ 99% accuracy

Query Optimization Score (Reports)
Description: Percentage of reports using optimized SQL queries.
Target / Benchmark: ≥ 90%

Report Customization Satisfaction
Description: Client satisfaction on delivered reports.
Target / Benchmark: ≥ 4.5 / 5

7. Documentation & Release Management

Release Documentation Completeness
Description: Percentage of releases with complete release notes and handover documents.
Target / Benchmark: 100% compliance

Knowledge Transfer Effectiveness
Description: Post-handover issue or clarification rate.
Target / Benchmark: ≤ 1 per project

Version Control Compliance
Description: Percentage of deliverables committed and tagged correctly in versioning system (Git, etc.).
Target / Benchmark: 100% compliance

8. Client & Team Collaboration

Stakeholder Communication Efficiency
Description: Client feedback on clarity and frequency of communication.
Target / Benchmark: ≥ 4.5 / 5

Team Collaboration Index
Description: Peer review feedback and sprint participation score.
Target / Benchmark: ≥ 90%

Escalation Rate
Description: Number of client issues escalated due to communication or delivery lapses.
Target / Benchmark: ≤ 2 per quarter

CONTRACTUAL TERMS & WORKING CONDITIONS

1. Monthly Contractual Fee: Maximum ₹30,000 (approximately AED 1,150–1,160).

2. Annual Leave: 11 days per annum.

3. Public Holidays: All UAE public holidays along with applicable company holidays.

4. Working Days: 5 days a week.

5. Working Hours: 8 hours per day, as per UAE office working hours.

6. Work Location: India.

7. Joining Date: Mid-December 2026 or January 2027.