Job Description:

Job Description – Telecaller / Telesales Executive

Location: Lower Parel, Mumbai 
Industry: Real Estate

Job Summary

We are looking for a proactive and target-oriented Telecaller / Telesales Executive to generate and qualify leads for real estate projects. The candidate will be responsible for making outbound calls, understanding customer requirements, explaining property offerings, scheduling site visits, and coordinating with the sales team to drive conversions.

Key Responsibilities

• Make outbound calls to prospective buyers and clients from the provided database.

• Understand client requirements, budget, preferences, and property needs.

• Explain real estate projects, offers, and investment opportunities.

• Generate, identify, and qualify potential leads through telephonic communication.

• Schedule site visits and coordinate appointments with the sales team.

• Maintain accurate records of calls, leads, follow-ups, and client interactions.

• Conduct regular follow-ups with prospective clients to ensure timely communication.

• Coordinate with Sales and CRM teams for effective lead conversion.

• Achieve assigned daily, weekly, and monthly calling and lead-generation targets.

• Handle client queries professionally and ensure a positive customer experience.

Candidate Requirements

• 1–3 years of experience in Telecalling, Telesales, or Real Estate Sales.

• Prior experience in the real estate industry will be preferred.

• Candidates from real estate sales or mandate firms will have an added advantage.

• Excellent verbal communication and interpersonal skills.

• Good convincing, negotiation, and follow-up abilities.

• Target-oriented, confident, and self-motivated approach.

• Basic knowledge of MS Office and CRM systems